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pool environments - client testimonials

(we don't mind when people talk about us)


  • “Pool Environments offers incredible design services and the utmost professional, courteous customer service. The quality of construction is stellar, and most of all, our level of trust in Pool Environment's ability to back up their promises couldn't be higher. We have recommended their services to two friends already, and plan on continuing to do so. We'd highly recommend Pool Environments for home owners looking for a unique, high quality pool and backyard design!”

    S. Habgood & M. Sadleck, Dallas

  • “Great experience in a very significant sized pool / spa design and construction. I am glad we did not go with the lowest cost bid, but instead went with the company that is focused on quality and customer satisfaction. We could not be happier with the transformation of our backyard into paradise.”

    S. Schupbach

  • “Simply stated, if you want the best then hire the best. Working with Randy Angell, the designer, and the whole team has been a truly fantastic experience. Prior to contacting them we had searched some of the top pool hardscape and landscape companies in the area and had met with a few of them. We then met with Randy from Pool Environments and it became clear after the first design images were sent over that he is an artistic genius and that this company is head and shoulders above all of the companies in the area. The company as a whole operates like a family and you can see the love and passion they pour into all elements of the renovation from design to finishing. My wife and I are perfectionists and have a very tough time finding that which is exactly right for us. We went through 10 design iterations and Randy and the team never once got frustrated. It has been a true pleasure and, in the end, we have a backyard that belongs in a design catalogue. Kudos to Pool Environments!”

    S. Cohen

  • “Pool Environments designed and built a new pool for us, finishing in early 2013. They did an incredible job from start to finish - great design - great execution. With two very involved owners, they had the patience to get every detail right. I would highly recommend Pool Environments to anyone.”

    R. Perdue, Dallas, TX

  • “We hired Pool Environments to design and build a modern pool and backyard area for us. Randy Angell was our combination sales/lead designer and spent a good deal of time at the beginning of the project listening to our needs. Our backyard isn't flat and required a bit more in the way of design than your average yard. Randy presented us with his initial design within a week of the consultation and we immediately knew we'd chosen the right designer. Randy's 3D model made the design come to life. I won't go into all of the details of the construction phase other than to say that Pool Environments is a well oiled machine. My wife and I are both project managers by day so it is our nature to micro manage. While this wasn't required the crew at Pool Environments dealt with our personality quarks and over-explained everything that was happening along the way. I don't think there was a sub-contractor that had been with them for less than 10 years. The total time from design to completion was approximately three months. I can give them my full recommendation without hesitation or caveat. ...their whole team is first class in every way.”

    B. Jeffery, Dallas, TX

  • “Excellent service!!! Very prompt with initial consultation and plans for pool. After approval, started pool within a week and continued daily until pool was finished. The craftsmanship exhibited by the crews that built the pool was amazing. They really do high quality work. I am very pleased and would definitely recommend them.”

    A. Pitts, McKinney







“Pool Environments offers incredible design services and the utmost professional, courteous customer service. The quality of construction is stellar, and most of all, our level of trust in Pool Environment's ability to back up their promises couldn't be higher. We have recommended their services to two friends already, and plan on continuing to do so. We'd highly recommend Pool Environments for home owners looking for a unique, high quality pool and backyard design!”

S. Habgood & M. Sadleck, Dallas







“Great experience in a very significant sized pool / spa design and construction. I am glad we did not go with the lowest cost bid, but instead went with the company that is focused on quality and customer satisfaction. We could not be happier with the transformation of our backyard into paradise.”

S. Schupbach







“Simply stated, if you want the best then hire the best. Working with Randy Angell, the designer, and the whole team has been a truly fantastic experience. Prior to contacting them we had searched some of the top pool hardscape and landscape companies in the area and had met with a few of them. We then met with Randy from Pool Environments and it became clear after the first design images were sent over that he is an artistic genius and that this company is head and shoulders above all of the companies in the area. The company as a whole operates like a family and you can see the love and passion they pour into all elements of the renovation from design to finishing. My wife and I are perfectionists and have a very tough time finding that which is exactly right for us. We went through 10 design iterations and Randy and the team never once got frustrated. It has been a true pleasure and, in the end, we have a backyard that belongs in a design catalogue. Kudos to Pool Environments!”

S. Cohen







“Pool Environments designed and built a new pool for us, finishing in early 2013. They did an incredible job from start to finish - great design - great execution. With two very involved owners, they had the patience to get every detail right. I would highly recommend Pool Environments to anyone.”

R. Perdue, Dallas, TX







“We hired Pool Environments to design and build a modern pool and backyard area for us. Randy Angell was our combination sales/lead designer and spent a good deal of time at the beginning of the project listening to our needs. Our backyard isn't flat and required a bit more in the way of design than your average yard. Randy presented us with his initial design within a week of the consultation and we immediately knew we'd chosen the right designer. Randy's 3D model made the design come to life. I won't go into all of the details of the construction phase other than to say that Pool Environments is a well oiled machine. My wife and I are both project managers by day so it is our nature to micro manage. While this wasn't required the crew at Pool Environments dealt with our personality quarks and over-explained everything that was happening along the way. I don't think there was a sub-contractor that had been with them for less than 10 years. All of the subs were familiar with each other and enjoyed working together. Our project involved an awning (SW Fence and Deck) and landscaping (Knight Design and Consulting.) The total time from design to completion was approximately three months. I could go into much more detail than this but all you really want to know is whether we'd use them again. I can give them my full recommendation without hesitation or caveat. ...their whole team is first class in every way.”

B. Jeffery, Dallas, TX







“Excellent service!!! Very prompt with initial consultation and plans for pool. After approval, started pool within a week and continued daily until pool was finished. The craftsmanship exhibited by the crews that built the pool was amazing. They really do high quality work. I am very pleased and would definitely recommend them.”

A. Pitts, McKinney







“Chris Polito and his team at Pool Environments, distinguished themselves as the single best subcontractor we used during the 5-year design and construction of our house in Fort Worth. They are remarkably capable craftsmen whose outstanding performance and responsiveness has continued during the 3 years following completion of our suspended infinity edge pool.”

Jim Phillips, Fort Worth







“Our experience with Pool Environments was unique in that they pulled up our old outdated pool and patio and replaced it with a new outdoor fireplace/seating area and a new patio/grilling area. Additionally we replaced brick on the front and back porches, tore down old brick columns on the back porch, and poured new steps from the back porch into the yard. All the workers did beautiful work; they were courteous, the job site was kept clean and they came to work every day of the project. We absolutely love our back yard and would highly recommend Pool Environments.”

Barb and Randy B







“This is going to be difficult. Testimonials are usually short, net, to the point…but we have a lot to say, so this might be longer than typical. We called PE "out of the blue" in late 2010 based on the recommendation of a local landscape architect. Tom Rozell returned our call, and said he "knew the name". He asked me where we used to live. When told the street, he said, "I built your pool in 1983." Talk about a small world! He had been superintendent of the pool company we had used and remembered the neighborhood, house, and pool…27 years later. Tom went on to say he left that company 3-4 years later and started PE. Most of PE's subcontractors are the same ones who built the 1983 pool…they've been with PE that long. Pool Environments and the people with whom they work have the utmost respect for the other; each is a true artisan. We were told repeatedly by these contractors that we had chosen "the best pool company in Texas". We were surprised that 2 or 3 subcontractor crews could be in our back yard on the same day, cooperate with each other, and not get in each other's way. After first talking in October 2010, we weren't ready to act until early 2011. Tom kept in touch, but didn't push. After we spec'ed what we wanted, it took 3 design revisions to come up with exactly what was right for us and for our property. It was a convergence process and much more pleasant than past design/build experiences. Our every request and requirement for a pool that would allow for special needs was thoughtfully considered. Tom and the design team worked within our budget constraints, and, while our job was likely on the low end compared to other PE projects, we were always treated as if we were their priority client. We were SHOCKED to find (after our pool was finished) how many projects they were working on concurrently. Our job started on March 7, and we were advised it would take 6-8 weeks. To great delight, our pool was completed and filled with water in 32 days! We took a first (very quick) plunge April 25th. During this 32 day period, our back yard was also completely irrigated and re-landscaped. Each day we walked by a property in our neighborhood that had a pool project started in January…that wasn't completed until May, we felt pretty good. The other resources recommended by PE also performed well and on budget. One $1500 deck –size-dispute between us and PE was resolved amicably at 50/50. The selection process (tile, coping, deck, diamond brite, etc.) was smooth. The pool and spa are perfect. We maintain it ourselves, which we find easy to do. Whenever we have a question, the right person from PE will respond quickly and provide their professional assistance based on years of experience. We actually had fun working with PE… We sincerely hope that we never build another pool. But, if we do, we know we only have to make one phone call. That would not be unusual, because we also learned that PE has built 2, 3, or even 4 pools for the same customer.”

Michael & Amy Cannady, Dallas







“After interviewing several companies and their clients, we had the good fortune to work with Pool Environments on the design and construction of a backyard pool, as well as the addition of a large veranda with outdoor kitchen and fireplace. In short, the project far exceeded our expectations. Chris Polito and Randy Angell are consummate professionals. Their unfailing good humor even made the project enjoyable. Chris smoothly managed the entire process, including revisions to the original design, as well changes in materials. No design detail was too small for Randy. For example, he made trips to multiple area brick companies, looking for THE fireplace brick that would best complement our house. Randy's combination of talent and commitment is exceptional. The project was completed on time and on budget, and we constantly receive compliments on our pool and veranda. Service after the sale is also excellent. Pool Environments is a remarkable company, and one that we recommend without reservation!”

Sincerely, Cristie and Clayton Roberts







“Dear Pool Environments: It was an absolute pleasure working on this pool project with such a professional and creative staff. I really appreciate the collaborative process of everyone that was involved to help design, schedule, manage and deliver an amazing pool and outdoor living area. I was very pleased to have Pool Environments help develop and envision this project for me. Having built two other pools prior to this one with other companies, your company has definitely surpassed my expectations. I enjoyed being part of such a unique and innovative team of people. Thank you for many wonderful memories to come in our backyard.”

Warmest Regards, Judy Moon







“Dear Tom and all of you at P.E.: As you know, I recently sold my home in University Park. I suggested to the buyers that they continue to use your company for all matters pertaining to the swimming pool which you built for us about ten years ago. I made that suggestion because I am sure that you will continue the same great service that you furnished to us over the last ten years. You built us a beautiful, high quality pool which we thoroughly enjoyed. We never had any problems and your service and maintenance were the finest we could have hoped for. I wish all businesses were run the way that you run yours. You may rest assured that I would recommend that anyone interested in a swimming pool look no further than you and Pool Environments. Thanks again.”

Best regards, R. Claxton







“We had our first pool party and it was great fun! We had guests of every age group, 18 months old, toddlers, teenage kids, parents, swimmers and non-swimmers… This pool impressed and entertained every kind of crowd. We got compliments about uniqueness of design, features like grotto and size of the pool but the best compliment was from my cousin's family who spent most of their four days visit in the pool, "We can see the pool looks so beautiful and unique but once you start using it you realize that it has something for everybody". When we started the design process we had desired for all the features we saw in different pools combined in one design and still stay true to the contemporary and unique design concept of the house. After using the pool I can say you have nailed all the requirements and created a piece of art. Thank you for your hard work, sincerity to the requirements and vision to create a beautiful backyard.”

Regards, M. Sethi







“I am writing on behalf of my experience with Pool Environments. From the beginning of the project until completion, I have been very pleased with the work performed as well as the staff that was always very attentive to the project. I am not a type of person to write a letter expressing my thoughts and feelings about work done for me but in this case, Pool Environments is more than deserving of this praise. They have gone above and beyond the call of duty and the end result certainly reflects that. I would be pleased to speak with or show the project to any potential clients. I assure you, they would be getting a first class job should they choose to work with Pool Environments.”

Sincerely, L. Sosobee







“Pool Environments is the only pool company in Dallas that was capable of providing the professional design (Randy Angell) needed to turn our outdated pool/backyard into a contemporary showpiece. Not only were they the only ones who understood our vision, but they enhanced it and truly gave us the "wow" factor that we were seeking.”

J.L. Dallas, TX







“Creative design. Great execution. On time. On budget. What more needs to be said?”

Randall Stephenson







“We recently utilized Pool Environments for our new pool. My wife and I had built another pool three years earlier at a previous residence with a different pool company and, overall, had a very good experience. We initially thought we would go with the first company again, but we liked Pool Environments' design work better. Chris Polito listened to what we tried to describe as our goals for the project and his team came up with a design that really fit the style of our home. After touring several completed projects in the area, we decided to go with them for this project. We are very pleased with our pool and have received many compliments on the final product. It was built on time, on budget, and most importantly, it was a "hassle free" experience. We especially appreciated their weekly emails and updates that clearly explained the work to be done that week. Pool Environments understands and provides professional service. They have followed up after the fact to make sure everything is functioning as designed.”

David and Kelly Love







“We can't thank you enough for the spectacular pool you built for us. It has exceeded our expectations in terms of what a residential pool could be. Countless friends marvel at our pool as one that would be found only at a high end resort. Our project began when we hired a landscape architect to create a master plan for our property. We wanted a peaceful, subdued, relaxing yard with a resort style pool as the centerpiece. "Zen" was a descriptor we kept emphasizing. He came up with a 4 sided elevated negative edge pool. He then referred us to Chris Polito to turn the design into a reality. We knew this was going to be a very complex, unique project and decided we should meet with multiple builders. Ultimately, Chris with Pool Environments was the guy we trusted. The project and plans required multiple extensive revisions as we played with the materials, dimensions and look of the pool. (At one point, after one of my many late night calls with yet another new idea, Chris asked me what I was going to worry about when this project was done.) Once construction began, everything ran incredibly smoothly. Pool Environments delivered a very complex project on time and on budget. Our pool would be at home at any of the highest end resorts in the Maldives, Cabo or the Caribbean. It is truly a masterpiece of materials, engineering, design and build quality. Once again, thank you for the expertise. Now, when are we going to start that kitchen…”

Mark and Car D







“We love Pool Environments. They are a great company who clearly puts customer service and customer satisfaction as a top priority. Their Service Department exceeds expectations in every category. We built our pool 15 years ago and it is always a pleasure doing business with this outstanding company.”

Nan Works

© 2015 Pool Environments, Inc.